View Cross-Department Tickets

New enhancement to the Service Desk Portal.

Now, when you submit a ticket to another department from the Service Desk portal, you’ll be able to view its status directly within the portal.

What This Means for You:

✅ Transparency – See updates on tickets that have been reassigned to other departments.
✅ Efficiency – No need to follow up separately.
✅ Better Tracking – Keep all your ticket information in one place.

Simply log in to the Service Desk Portal, navigate to the "My Account" section, and you’ll see tickets that have been submitted to other departments.

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